Terms of Service
Effective Date: May 2026
These Terms of Service (“Terms”) govern all access and usage of the official website and commercial services operated by BOOT, a UK-based fashion brand specialised in western cowboy-style women’s apparel and lifestyle wear. This legally binding agreement applies to all site visitors, registered users, and customers who browse products, place orders, and complete purchases on our platform. By accessing our website and utilising our services, you acknowledge that you have read, understood, and unconditionally agreed to abide by these Terms and all supporting brand policies.
If you do not accept any part of these Terms, you are not authorised to use our website, purchase our products, or access any platform functions provided by BOOT.
1. Brand & Operator Information
All online retail services, product displays, and transaction activities on this website are independently operated and managed by BOOT. As the exclusive service provider and data controller, we conduct all business activities in compliance with UK commercial laws and online retail regulations. Official contact and registered business details are listed below for legal correspondence and customer support:
Business Address: 27 Station Road, Bath BA1 2RT, United Kingdom
Contact Number: +44 (0) 190 876 4321
Official Email: oehurvn@outlook.com
2. Service Scope
BOOT focuses on designing and selling original western cowboy-themed women’s clothing, including retro denim outfits, cowboy jackets, fringe tops, western-style trousers, vintage dresses, and matching fashion accessories. Our website provides users with product browsing, account creation, online ordering, secure payment processing, order tracking, and professional after-sales support.
We reserve the right to modify, suspend, or terminate any website function or service content at any time without prior notice, for reasons including system maintenance, technical upgrades, product iteration, seasonal collection updates, and compliance with legal requirements. We shall not be held accountable for temporary service unavailability caused by legitimate operational adjustments.
3. User Account Rules
Users may register a personal account to enjoy exclusive services such as favourite collection, order history checking, and seasonal promotion participation. During account registration and usage, you agree to provide truthful, accurate, and up-to-date personal information.
You are solely responsible for safeguarding your account login credentials and all activities conducted under your account. You shall not use our platform for fraudulent behaviour, illegal transactions, spam operations, or any acts that damage brand interests. We reserve the right to restrict or terminate user accounts that violate platform rules or engage in improper usage.
4. Product & Order Terms
We strive to present authentic product images, size specifications, fabric descriptions, and style features of our western cowboy apparel on our website. Slight colour variations and minor texture differences may occur due to lighting conditions, device display deviation, and manual cutting craftsmanship, which do not constitute product defects.
All displayed product prices are exclusive of shipping fees, cross-border taxes, and additional service charges, which will be clearly calculated and displayed during checkout. We reserve the right to adjust product pricing and promotional rules according to inventory changes, seasonal updates, and market operation needs without individual prior notice.
After successful order payment, we will confirm and process your order in due course. We retain the right to cancel abnormal orders, duplicate orders, mistakenly priced orders, or orders suspected of fraud, with full refunds provided for all successfully paid cancelled orders.
5. Payment & Transaction Rules
All transactions on our website are processed through secure, authorised third-party payment channels. Customers guarantee the legality and validity of their payment methods when completing transactions.
Once payment is confirmed, the order enters the official processing workflow. Any order modification or cancellation must comply with our after-sales and return policy. We issue formal transaction records and invoices in accordance with UK tax regulations upon customer request.
6. Shipping, Returns & Refunds
We cooperate with certified global logistics providers to complete product delivery. Shipping time is an estimated reference and may be affected by weather, customs clearance, logistics delays, and other uncontrollable factors.
All return and refund services are implemented in accordance with our independent Return Policy and UK consumer protection laws. Only unused, unwashed, intact products with original tags and packaging are eligible for return applications. Customised items, final-sale clearance products, and products damaged by personal use are non-refundable and non-exchangeable.
7. Intellectual Property Rights
All intellectual property resources on this website, including brand logos, western style design elements, product pattern designs, picture materials, copywriting content, and webpage layout, belong exclusively to BOOT. All western cowboy style original designs, stitching details, and vintage element matching are protected by intellectual property laws.
No individual or organisation may copy, imitate, disseminate, resell, or commercially use our original design resources and website content without our written authorisation. Any infringement behaviour will be pursued for legal liabilities.
8. User Conduct Restrictions
When using our website and shopping services, users shall not engage in the following behaviours: violating public order and laws, publishing illegal or insulting information, attacking website systems, maliciously brushing orders, abusing preferential activities, or any other behaviours that disrupt normal platform operation and damage brand rights.
We have the right to dispose of violating accounts and reserve the right to claim compensation for losses caused by improper user behaviour.
9. Liability Disclaimer
Our website and services are provided on an “as available” basis. We do not guarantee that the platform will be completely error-free or uninterrupted at all times. We are not liable for losses caused by network failures, third-party service errors, force majeure events, and other factors beyond our effective control.
Within the scope permitted by law, BOOT shall not bear any indirect loss, incidental loss, or consequential damage arising from user access and shopping behaviour.
10. Terms Update & Revision
BOOT reserves the right to revise and update these Terms of Service according to business development and legal policy adjustments. The updated clauses will take effect immediately after being published on the official website. Continued use of our website services after updates constitutes acceptance of the revised Terms.
11. Governing Law & Dispute Resolution
These Terms are governed by the laws of the United Kingdom. Any disputes arising from platform usage and product transactions shall be resolved through friendly negotiation first. If negotiation fails, disputes shall be submitted to the competent local courts in the United Kingdom for resolution.
12. Contact Support
If you have any questions, suggestions, or disputes regarding these Terms of Service, please contact our official support team:
Email: support@elsobao.com
Phone: +44 (0) 190 876 4321
Address: 27 Station Road, Bath BA1 2RT, United Kingdom