Payment Methods

Effective Date: May 2026

This Payment Methods Policy governs all transaction procedures, available payment channels, security protocols and financial settlement rules for orders placed on the official website of BOOT. As a UK-based retailer of premium western cowboy-style women’s fashion and accessories, we deliver secure, straightforward and global-friendly payment solutions for all domestic and international customers. This policy complies with UK financial trading regulations and global e-commerce transaction standards.

By completing payment for your order, you confirm that you have read, understood and fully accepted all payment terms listed below. Any unauthorized transaction behavior or violation of payment rules may result in order suspension and service restriction.

1. Accepted Payment Channels

To accommodate diverse transaction habits of global fashion buyers, BOOT supports multiple secure, internationally recognized payment methods. All payment gateways we cooperate with are fully encrypted, officially certified and strictly audited to guarantee every transaction’s safety and authenticity. Our available payment options include:

Global Credit & Debit Cards: We widely accept Visa, Mastercard and other mainstream bank cards issued by global financial institutions. This is our primary payment method, supporting instant order confirmation and real-time transaction verification.
Secure Digital Wallet Payments: We support mainstream encrypted electronic wallet services, enabling fast, password-encrypted one-click payments without repeated card information input, greatly simplifying the shopping settlement process.
Cross-Border Payment Services: For overseas customers, we provide compatible cross-border payment channels to adapt to local transaction habits, ensuring smooth and efficient global order settlement.

We continuously optimise and expand our payment channels to offer more convenient settlement methods for global users in the future.

2. Transaction Security Protection

Financial security is our top priority for every customer transaction. BOOT adopts advanced SSL end-to-end encryption technology for all online payment processes. We do not store your full bank card number, security code, payment password or any sensitive financial data on our local servers.

All payment verification, fund deduction and transaction confirmation procedures are independently completed by qualified third-party financial service providers. Our system only obtains final transaction results to activate order processing. Every transaction is monitored in real time to block fraudulent operations, abnormal deductions and risky payment behaviors, fully protecting users’ financial safety.

3. Pricing & Settlement Rules

All product prices displayed on our official website are denominated in British Pounds (GBP). The displayed prices only cover product value, excluding cross-border import duties, customs fees, remote area surcharges and additional logistics expenses. All payable fees will be fully displayed and confirmed on the checkout page before payment, with no hidden charges or subsequent arbitrary deductions.

Once the payment is successfully verified, your order will automatically enter the warehouse processing queue. If you encounter successful deduction but unupdated order status, please do not submit repeated payments. You can contact our customer team to verify transaction records and manually restore your order status.

4. Currency Conversion & Handling Fees

For international customers who use non-GBP currency for settlement, the real-time currency conversion is automatically completed by your card-issuing bank or payment platform. BOOT does not charge any exchange service fees or additional handling fees.

All exchange rate differences, international transaction service fees and cross-border handling costs incurred during payment are borne by the customer, which are determined and charged by your official financial institution rather than our brand.

5. Failed & Abnormal Payment Handling

Payments may fail due to network instability, bank system maintenance, insufficient balance, card usage restrictions, cross-border transaction limitations and other objective factors. Failed payments will not occupy your order inventory, and the system will automatically release inventory resources.

For abnormal successful deductions with unconfirmed orders or pending transactions that cannot be settled normally, our team will conduct manual verification. Unmatched or invalid transactions will be fully refunded through the original payment channel within the specified cycle.

6. Refund Settlement Rules

All refunds arising from order cancellation, product returns, order errors and brand responsible issues will be returned strictly via the original payment path. We do not support offline transfer, cross-channel refund or third-party proxy refund services.

We will initiate the refund process within 5–7 working days after confirming the refund qualification. The actual arrival time of funds varies according to the processing efficiency of different banks and payment platforms, generally ranging from 5 to 10 working days.

7. Prohibited Transaction Behaviors

All users must use legal and valid personal payment accounts for order settlement. Any behaviors such as using stolen payment accounts, illegal proxy payment, malicious arbitrage, frequent abnormal refund applications and using our transaction system for illegal fund circulation are strictly prohibited.

Once illegal or abnormal transactions are identified, we have the right to freeze relevant orders, suspend transaction processing, restrict subsequent shopping permissions, and reserve the right to pursue legal liabilities and compensate for brand losses.

8. Policy Revision Rights

BOOT reserves the right to update and adjust this Payment Methods Policy according to financial regulatory updates, payment channel upgrades and business development needs. The revised policy will take effect immediately after being published on the official website, applicable to all subsequent orders and transactions.

9. Payment Related Enquiries

If you encounter payment failure, fund deduction exceptions, refund delays, transaction disputes or other payment-related problems, please contact our professional support team for timely assistance:

Email: oehurvn@outlook.com

Phone: +44 (0) 190 876 4321

Address: 27 Station Road, Bath BA1 2RT, United Kingdom